Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
Go for Neapolitan Style Pizza: The pellet pizza oven creates a perfect, crispy crust with the delightful smoky flavor that wood-fired pizza ovens are known for. Transform your backyard into a gourmet pizzeria and enjoy crafting culinary masterpieces with your family
Done in Minutes: Preheats to 600°F in just 15 minutes, baking pizzas in 90 seconds. With a max temperature of 1000°F, it cooks everything from crispy pizzas to vegetables, steaks, and wings. Enjoy quick, versatile outdoor cooking
Durable Construction: This pizza oven withstands outdoor conditions and frequent use. Adopted a 3-layer construction, promoting efficient heat circulation. Featuring an iron spray black shell, and thick insulation cotton, it ensures durability and excellent heat retention