Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
Detailed Introduction: Dear customer, our Fall Garland product pack contains 2 fall garland each with 26 fall leaves, each measuring 6.5 FT/78.7 INCH in length. If you want it to look plump, you will need to wrap it together.Blacke Garland Decorations: Black maple leaf vines can be used to decorate our indoor and outdoor spaces, especially during Halloween, Thanksgiving, and autumn decorations, which are particularly beautiful. For example, on tables, background walls, fence decorations, swings, doors, gardens, fireplaces, etc.Artifcial Flower Garland: These fake flower vines have a beauty comparable to real flowers and are more to and reusable than real flowers. As they are made of silk long-distance transportation will cause some of the silk debris to fall off.Quality Material: Maple leaves are made of high-quality plastic as the stem wrapping material. Maple leaves are made of silk fabric, which is characterized by durability, realistic maple leaf patterns, and bright colors. The stem of the wreath is supported by flexible metal wire.Note: 1. Are made of silk and have no pungent odor. Due to storage in the warehouse, you should take out ventilation as soon as you receive the goods. 2. Silk woven fabric may cause some debris to appear during transportation, which can be shaken a few times when taken out.
