Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
*Features*:
*45S Fast Heating for Hard Frozen Desserts*:This heated ice cream scoop is designed to tackle rock-hard frozen treats with ease. The fast heating ice cream tool reaches 113°F in just 15 seconds and heats up to 158°F within 45 seconds,making it perfect for regular frozen desserts or deeply frozen ice cream straight from the freezer.
*Effortless Scooping with Electric Heating*:Featuring advanced heating technology,this electric ice cream scooper works as a self-heating ice cream spoon,allowing you to glide smoothly through hard ice cream,gelato,sorbet,and frozen yogurt without bending,pressing,or wrist strain.
*Smooth,Round & Non-Stick Serving*:The heated scooping surface reduces sticking for cleaner serving. This non-stick ice cream scoop helps create beautiful round scoops for cones,bowls,brownies,pies,sundaes,and more—an ideal kitchen ice cream accessory for family dessert nights,parties,and cafés.
*2000mAh Rechargeable Battery & 5Mins Auto Shutdown*:Powered by a built-in 2000mAh battery,this rechargeable ice cream scoop delivers up to 30 minutes of cordless use after a full charge. The automatic shutoff ice cream scoop powers off after 5 minutes of inactivity for added safety and battery protection.
*IP66 Waterproof for Easy Cleaning*:Built for everyday convenience,this IP66 waterproof ice cream scoop can be safely rinsed under running water for quick cleanup. Combined with its ergonomic non-slip handle and lightweight design,it offers comfortable control for both home kitchens and dessert shops.
Operation:
Power ON/OFF:Press and hold the power button for 2 seconds to turn on the device;press the button briefly to turn it off.
Heating:After startup,the indicator light will turn yellow when the temperature is below 113°F,and switch to red when the temperature reaches or exceeds 158°F. The temperature can reach 113°F within 15 seconds after startup,and the maximum temperature of 158°F can be achieved within 45 seconds.
Low Battery Indicator:The red light will flash when the battery is low,indicating that charging is required.
Charging:The red indicator light flashes while charging and stays solid red once fully charged.
Friendly Reminders:
1. Do not immerse the entire scoop in water. Rinse the metal scoop surface under running water and then wipe with a dry cloth.
2. Allow the scoop to cool completely before charging or storing.
3. Do not use the scoop for hot foods or liquids,as it is designed exclusively for frozen desserts.
4. Warning:Do not touch the metal parts when using the product,as they will become hot and may cause burns.
5. This product cannot be cleaned in a dishwasher.
6. This product is for household use only and must not be used for commercial purposes.
7. This product is not a toy. Keep it away from infants and children.
8. Do not put the spoon in your mouth.
*Specifications*:
Product Type: Heated Ice Cream Scoop
Material: Zinc Alloy + PC + Silicone
Color: White
Battery Voltage: 3.7V
Built-in Battery: 2000mAh Rechargeable Battery(Battery is not for individual sale)
Input: 5V/1A
Output: 5V/1.2A
Working Power: 1W-5W
Working Current: 7A
Charging Time: 3 Hours
Runtime: Max 30 Minutes
Heating Function:
*After startup, the indicator light will turn yellow when the temperature is below 45°C/113°F, and switch to red when the temperature reaches or exceeds 70°C /158°F
*Automatically stops heating when reaching 158°F, no heat preservation function; automatically reheats when temperature drops below 158°F
Auto Timer: Automatically Shutdown After 5 Minutes
Waterproof Level: IP66
Scoop Capacity: 50g/1.8Oz per Scoop
Charging Cable Length: 53cm/20.87in
Item Size: 4.5x4x19cm/1.77×1.57×7.48in
Item Weight: 139g/0.31 lbs
Package Size: 25x13x5cm/9.84×5.12×1.97in
Package Weight: 200g/0.44 lbs
*Package Lists*:
1x Heated Ice Cream Scoop
1x Type-C USB Cable
1x User Manual
