Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
[Unique Design]: We put classic elements of Halloween into the gnomes by color and design, such as the witch broom on hand and the smooth long plush beard. The color with black and orange combination is full of Halloween atmosphere, easy to create a chic of holiday touch.[Halloween Gnomes Plush]: You will get 2 pieces of halloween gnomes with different colors. making them ideal for holiday decorations and adding to your holiday doll collections. Each Halloween gnome measures approximately 10.63 x 6inches(H*L)which is a proper size to fit any place and big enough to catch everybody's eyes![Premium Material & Well-Made]: Crafted from plush, soft materials, these Nordic-style elf dolls are designed for long-lasting enjoyment. Their soft fabric and meticulous craftsmanship ensure that these gnomes will be a cozy and lovable part of your Halloween decorations year after year.[Perfect for Halloween Enthusiasts]: Looking for a special present? These adorable plush gnomes make wonderful gifts for friends and family who love Halloween decor. Surprise your loved ones with a charming addition to their seasonal collection that they can enjoy for years to come.[Festive Home Accent]: In addition to seasonal decor, these Halloween gnomes bring joy and cheer to any workspace or living area. Their cheerful demeanor and vibrant designs are perfect for spreading Halloween spirit and adding a fun, lighthearted feature to your decor.