Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
Experience ultimate relief and comfort with our 3-in-1 Lumbar Massager Pillow. Combines soothing vibration massage, lift airbag stretching and heat therapy to melt away back soreness caused by long hours of sitting. Designed with premium memory foam and 135° golden curve, it provides targeted support to your lower back, promoting proper spinal alignment and relieving pressure. Whether you're at the office, in the car, or relaxing at home, it’s your all-in-one solution for a happier, healthier back. Also a thoughtful gift for your beloved ones!
Feature:
Specification:
Product Type: Electric Lumbar Massager Support Pillow
Color: Dark Grey
Outer Cover Material: 95% Polyester + 5% Spandex
Pillow Filling: 55D Memory Foam
Vibration Head Quantity: 2Pcs
Heating Pad Quantity: 1Pcs
Adapter Input: 100-240V 50/60Hz
Adapter Output: 5V/2A 10W
2 Modes & Indicators:
*Manual Mode: Constant Hot Compress(Red), Vibration Massage(Blue), Lift Airbag Stretching(Green)
*Auto Mode(Red): Cycle among Vibration Massage, Lift Airbag Stretching and Hot Compress
Timer: 30Mins Auto Shutoff
Overheat Protection: Auto stop heating when reaching 55°C/131°F
Charging Cable Length: Around 153cm/60.24in
Pillow Size: 58×22×8cm/22.83×8.66×3.15in
Pillow Weight: 700g/1.54 lbs
Package Size: 20x20x20cm/7.87x7.87x7.87in
Package Weight: 1.04kg/2.29lbs
Package Contents:
1x Electric Lumbar Massager Support Pillow
1x Adapter
1x Type-C USB Cable
1x User Manual