Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
Extra-Large Space for Stretching & Lounging: Cat recliner scraper board provides generous space for cats of all sizes to fully stretch, scratch, and nap comfortably. The ergonomic curved design supports natural body posture, creating a cozy, secure resting spot while encouraging healthy daily activitySolid Wood Frame with Natural Sisal: Built with a sturdy multi-layer solid wood frame and wrapped in natural woven sisal, this cat lounge chair offers outstanding permanence and stability2-in-1 Scratcher Chair : Combining a scratching board and raised cat bed in one smart design, this cat recliner chair allows cats to scratch, rest, and observe their surroundings in a single space-saving unitAdjustable Angles for Versatile Use: Featuring three adjustable angles, this cat recliner easily adapts to your cat's preferences-whether they enjoy vigorous scratching, relaxed lounging, or playful stretching. The versatile design supports different activity levels while maximizing usability in compact spacesFurniture Protection with Modern Style: Cat chair the textured sisal surface naturally attracts cats, redirecting scratching behavior away from sofas, chairs, and curtains. Finished in a neutral tone with a sleek, modern silhouette, it blends seamlessly into living rooms or bedrooms while protecting your home furnishings
