Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
Made of high quality PVC and plush fabric material, carefully stitched with strong stereoscopic sense. Unique and durable. This is a reusable Christmas tree decorationEasy to install, hang it on a Christmas tree, stairwell, wall, window, door, unlit fireplace or garden as a decoration for Christmas party, add happy festival atmospheresPowered by 3 x "AA" size batteries (not included). The battery compartment and On/Off switch are located on the back of SantaThis Christmas santa is a special design of rope climbing. The santa carrying a small bag will climb rope up and down, perfect decoration for ChristmasThe funny climbing Christmas santa is a perfect Christmas gift for children, they will be happy watching santa claus climbing up and down
[HIGH-QUALITY MATERIAL]: Made of premium pvc and plush fabric, meticulously stitched for a strong three-dimensional effect.[UNIQUE DECOR]: Durable and reusable christmas tree decoration featuring santa climbing on a rope.[FUN AND FESTIVE]: Santa, complete with mask and bag, climbs up and down the rope, ideal for enhancing christmas cheer.[Ideal GIFTS]: Enhance your home decor and create a festive atmosphere. great choice for children's christmas gifts.[VERSATILE USAGE]: Ideal for pairing with christmas trees, stairs, fireplaces, or porches. adds a playful touch to any christmas party decor.
