Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
[60,000-color LED atmosphere lights + music synchronization]With 60,000 color options available, you can freely create the ideal home atmosphere; it supports dual control via remote control and APP, allowing you to adjust the brightness and light speed. The lights can synchronize with music, providing an immersive experience suitable for movie nights, gaming times, family gatherings, etc., with a fully immersive atmosphere.
[Built-in safe charging station]Integrated with 2 AC sockets, 1 USB port, and 1 Type-C port, along with a 4.9-foot power cord, it can easily power devices such as TVs, game consoles, routers, and mobile phones, keeping the wires neatly organized without being messy. It has passed UL/ETL authoritative certification, ensuring electrical safety.
[Extra-large storage + Suitable for large-sized TVs]The top width reaches 47.2 inches, which can stably support a 55-inch TV; it is equipped with 9 detachable fabric drawers, allowing for the classified storage of electronic products, clothes, and daily necessities, ensuring a tidy and orderly storage. The spacious top surface can also be used for placing decorations and displaying ornaments.
[Durable and sturdy, long-lasting]The top panel is made of E1 grade 12mm particle board, which is environmentally friendly and durable. The reinforced metal frame and back panel provide stable structure, effectively preventing deformation. The front panel of the drawer is made of non-woven fabric/polyester/polyethylene material, combined with MDF support, which is sturdy and no damaged, meeting the long-term usage requirements.
[Stable and Anti-Slip, Safeguarding the Home]Equipped with 4 adjustable foot pads, it can not only adapt to uneven surfaces to keep the cabinet stable, but also protect the floor from being scratched. Combined with the anti-slip kit, it further enhances safety and creates a safe home environment for family members and pets.
