Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
Product Features:
- Let's Get Cozy: This electric heater fireplace radiates a generous amount of heat for the space it occupies, clocking in at an area of 161-323 sq. ft. While that's probably not your whole room, it's definitely enough to keep you warm when you need it.
- Electric Wood Stove Heater Information: Overall Dimensions: 14.25" W x 9.5" D x 18" H. Assembly required.
- As Always, Safety First: Efficiency and safety are our mottos when it comes to plug-in fireplaces. This freestanding electric fireplace is designed specifically to keep you and your home safe with overheat protection.
- Affordable Ambience: Creating an inviting room starts with comfort, and there's nothing more comforting on a cold day than a nice roaring fire.
- Turn Up The Heat: Our electric fireplace heater works independent of the heat, and can be adjusted to 750W or 1500W. You can turn on the faux fireplace on the hottest day of the year or keep the heat off on the coldest day of the year (but why would you want to?).
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