Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
Product Features:
- Affordable Ambience: Say hello to the apex of ambiance: a warming fake fireplace with realistic 3D flame enclosed in a beautiful cabinet that complements any motif. Use the mantel to show off photos or a TV stand (or both), and display your decorations. This is a wonderful conversation piece that adds pure warmth (even when the heater is off).
- Turn Up the Heat: Fortunately, our mantel fireplaces work independent of the heat. You can turn on the fireplace on the hottest day of the year (but why would you want to?), or keep the heat off on the coldest day of the year (but again, why would you want to?).
- Let'S Get Cozy: Our cabinet fireplace gives off a generous amount of heat for the space it occupies, clocking in at an area of 323 sq. ft. While that's probably not your whole room, it's definitely enough to keep you warm when you need it.
- As Always, Safety First: Efficiency and safety are our mottos when it comes to fireplaces. All our electric fireplace heaters are designed specifically to keep your home safe and maximize the energy output for the lowest amount of input, saving money and resources.
- Fireplace TV Stand Information: Overall Dimensions: 31.75" W x 8.75" D x 29.75" H, Fireplace Insert Dimension: 18" W x 5" D x 17.25" H. Max Square Footage: 323 sq. ft. Power Output: 1400W. Recommend two person to install.
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