Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
Super Load-bearing Capacity - Made of high-strength steel, our bed frame is capable of supporting up to 300 pounds, ensuring your safe and stable sleep without the need for a box spring. It is perfect for use in guest rooms, rentals, or as the primary bed in your own room.Stable Structure - Constructed with quality materials and expert craftsmanship, this frame is designed for both comfort and durability. The sturdy metal construction provides a solid foundation for your mattress, while the slatted base promotes proper air circulation for a comfortable sleeping environment.Maximize Your Storage Space - Our innovative bed designs not only offer superior comfort but also ample storage space. With the bed platform sitting 12 inches off the ground, you can easily store extra bedding, pillows, shoes, and other personal items, making your room much more organized and tidy. Upgrade your sleeping space with our smart storage solutions today!Multi-scene Applicability - Our heavy-duty bed frame is designed to provide strong support and is suitable for any setting, be it the bedroom, guest room, or rental room. It accommodates various mattress sizes and styles, making it useful for different scenes. With our versatile bed frame, you can create a comfortable and cost-effective sleeping solution that fits your unique needs.Quick Assembly - Assembly is quick and easy with our clear and concise instructions, and all necessary tools are included. The frame is also compatible with most standard sized mattresses, providing versatile use for years to come. It's designed to save you time and hassle, so you can start using your new bed right away.
