Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
[ULTRA-SOFT]This mattress topper is crafted from premium bamboo fiber and bonded fibers, suitable for mattresses 8-16 inches thick. The mattress protector offers exceptional breathability and skin-friendly comfort, making it ideal for sensitive skin.
[DEEP-POCKET DESIGN]This cooling mattress cover features deep pockets for easy installation. Bedding extended elastic sides accommodate thick mattresses, while the 360-degree full-wrap design provides comprehensive protection for your mattress.
[CLOUD-LIKE SLEEP] Its supportive mattress topper is not only breathable and cool but also moisture-wicking, delivering a cloud-like sleep experience.
[MACHINE WASHABLE]This full mattress protector is easy to clean-simply machine wash on a low-temperature cycle and tumble dry on low heat. It won't shed, shrink, or clump.
