Everything you need to know about ordering, delivery and caring for your Casa Vista pieces.
Our team is happy to help with sizing, styling advice or anything about your order.
Orders & Shipping
Most in-stock orders ship within 1–3 business days, and delivery usually takes 3–7 business days after that. Larger furniture pieces can take a little longer, and the estimated delivery window is always shown at checkout.
We ship to the destinations available at checkout. Shipping costs are calculated from your address and the size of your order, so you will see the exact total before you pay.
As soon as your order ships, we email you a tracking link. You can also sign in to your account and open Order History to see the latest status.
Returns & Support
If something is not quite right, you can request a return within 30 days of delivery. Items should be unused and in their original packaging. Start a return from your account or contact our team and we will guide you through it.
We are sorry about that. Please contact us within 48 hours of delivery with a few photos of the item and its packaging, and we will arrange a replacement or refund.
Yes, as long as it has not shipped yet. Contact us as soon as possible with your order number and we will update or cancel it for you.
Products & Care
We photograph every piece in natural light and do our best to show true colors. Screens vary slightly, so if you are matching a specific shade, contact us and we can help you choose.
Wipe wood and ceramics with a soft, dry or slightly damp cloth and avoid harsh cleaners. Keep textiles away from direct sunlight to prevent fading, and check the care label on each product page for specific instructions.
Payments
We accept major credit and debit cards and other payment options shown at checkout. Your payment details are processed securely and are never stored on our site.
Description & Features
EMS Technology for Deep Massage: This cordless heating pad utilizes advanced EMS pulse technology to penetrate deep into muscles, delivering targeted electrical stimulation that effectively relieves pain and fatigue for lower back and belly, providing a professional massage experience. Great for lower back pain, period cramps, muscle tension after exercise, relaxation or simply keeping warm in cold weather.
Removable Magnetic Host & Smart Remote: Equipped with a detachable magnetic host, a portable remote and digital display feature, this portable heating pad enables easy and wireless operation. Adjust settings effortlessly, offering ultimate control and convenience.
8 Massage Modes & 19 Intensity Levels: This lower back massager heating pad boasts 8 customizable massage modes, including massage, knead, scraping, pressure, acupoint, cupping, activate, and shape, along with 19 intensity levels(each mode). Whether you prefer a light relaxation session or a deep-tissue massage, you can fine-tune the settings to achieve the perfect level of relief.
3 Heating Levels & 30Mins Auto OFF: Indulge in personalized warmth with 3 heating levels(104℉/113/122℉). Whether you want a gentle warmth to soothe sore muscles or a deeper heat for enhanced relaxation, our heating pad with remote has you covered. Auto shut off for 30 minutes for safety.
Universal Fit & Thoughtful Gift: With the 38.98in long belt and 13.78 extension pad, our EMS heating pad fits for waists of most sizes. Cordless and rechargeable, allows for 10 days massage on a single charge. Massage 30 minutes a day, keep comfortable every day! A thoughtful gift for lover, mother, daughter and colleague etc..
Specification:
Product Type: Lower Back Massager Heating Pad
Color: Beige
Materials: Spandex Fiber+ Conductive Silica Gel
Inbuilt Rechargeable Battery: 1200mAh(Host); 150mAh(Remote)
Input: DC5V/1A
Technology: EMS Pulse Technology
Host/Remote Digital Display: Support
Massage Area: 4 Areas, Per Area with 1 Conductive Silica Gel
8 Modes:
*M1: Massage, M2: Knead, M3: Scraping, M4: Pressure
*M5: Acupoint, M6: Cupping, M7: Activate, M8: Shape
Intensity: 19 Levels Per Mode
3 Heat Levels: H1: 40℃/104℉; H2: 45℃/113℉; H3: 50℃/122℉
Default Timer: 30Mins
Indicator Light:
*Host: Red(During Charging); Light OFF(Fully Charged)
*Remote: Red(During Charging); Green(Fully Charged)
Charging Time: Around 2-3Hrs(Host); 1Hr(Remote)
Runtime: Around 3-5Hrs(Host)
Suitable For Waist: 65-120cm/25.59-47.24in
Charging Cable Length: 29.5cm/11.61in
Extension Pad Size: 35x6.7cm/13.78x2.64in
Assembled Item Size: 13.2x1.7x99-128cm/5.2x0.67x38.98-50.39in
Assembled Item Weight: 142g/0.31 lbs
Package Size: 17.7x14x5.8cm/6.97x5.51x2.28in
Package Weight: 367g/0.81 lbs
PackageContents:
1x Lower Back Massager Heating Pad
1x Host
1x Remote Control
1x Extension Pad
1x Type-C USB Cable
1x User Manual
Operation:1. Power ON/OFF: Long press the Power Button to turn on/off the host/remote. During setup, The host will automatically turn off when there is no action in around 10S.2. Heating Setup: Short press the Power Button to adjust heating levels after powering on. Heating Level Display: H1-H2-H3(Remote); 1/2/3 Red Indicators(Host).3. Mode Setup: Short press the Mode Button to switch modes after powering on.4. Intensity Adjustment: Short press '+/-' to adjust intensity levels after powering on.5. Remote: Please turn on the host first before powering on the remote. The remote’s runtime varies by the usage frequency.
Friendly Reminder:1. During the first week, please do not wear the belt too long for adaption.2. It is not suitable for wearing the belt when you sleep, it may lead to blood stagnation.3. Not suitable for pregnancy, bleeding, malignant tumor, intense heat, skin lesion, severe hypertension, serious osteoporosis.4. It's recommended to put a piece of cloth on belly during use.5. Please fully charge the massager before first use.6.The massager cannot work during charging.
